Mts mobile company service provider - mts dual sim phone gsm + cdma

#1
Complainant's Goal: HAVE 2 PROVIDE ME DUAL SIM GSM+ CDMA LAVA LAUNCHE FREE OF COST FOR MENTAL AGONY

MTS MBLAZE - MENTAL AGONY / HUMILIATION...THE TWIST WITHIN SEC ..the LIE..the PUZZLE....the HALLUCINATION...REALITY excavation

“The true secret of giving advice is, after you have honestly given it, to be perfectly indifferent whether it is taken or not, and never persist in trying to set people right.”Re: SERVICE..NO CALL BACK....TIME KILLING.......18 ABOVE DAY PAASED : ACCENT PROBLEM...................3 DAYS ABOVE PASSES PROOF THE WRITTEN SERVICE THEN VERBAL???????/!!!MARKETING STRATEGY


Subhojeet Dey

4:57 PM (0 minutes ago)


To appellate.kol, ChiefCSD, appellate.wb, MTS, datasupport.kol

Respected,

Sir,

With Reference to Below Query / Grievances “ MENTAL AGONY / HUMILATION “ as No Response from MTS “ KILLING TIME GAINING TIME “ as I redo like to mention that today i.e. 10/07/2013 I went to Kasba MTS shop Kolkata – 700107 West Bengal and was astonished to hear the Answer to Conversation with the Shop owner and his Staff that MTS had never launch any GSM+CDMA Phone with tie up with NOKIA and with Price range Rs 1700/- and I might be confused mistaken then I think all the people living near Mauha Cinema Hall , Garia Kolkata – 700084 too might be from 2012 end to May / June 2013 Illusion ate of 3 floor AD with picture and name of Mobile set with Film Star Amir khan Bhanja .


Its right place to mention that shop owner Showed me " KIRAN SICT " WHICH TOO AND ONLY Set launch via MTS with dual Facility whose Price is Rs 1700/- GSM + CDMA .


If Show then what about Ad seen in Garia or Same do set seen with Personal Eye “NOKIA GSM + CDMA RS 1700/- Model No?? S1CTCC007 “at Gariahat your mention Shop Send via you on June 2013 & too had 3ice Queried MTS Customer Care in June 2013.


Please improve your Service than Excuse of LIES as Customer is aware of there RIGHTS.


With Regards


Yours Customer


Subhojeet Dey

(Mob No: - 9143044172 )




On Fri, Jun 28, 2013 at 1:36 PM, Subhojeet Dey wrote:



On Mon, Jun 10, 2013 at 7:03 PM, Subhojeet Dey wrote:


Re: As Similar Found on Dongle MTS Purchase issue of the Marketing Sells Man outside Kavi Nazrul Metro Stn of last Week of May 2013..Now Position of Person Interaction ad to Person [ TEAM ] Change...what these all LIE"S


On Fri, Jun 7, 2013 at 2:41 PM, Subhojeet Dey wrote:


Re: Mr. Parth Pratim = 9153-355-355 from MTS No ??/ = SERVICE PROOFS.....CUSTOMER COMES TO YOUR FOR SERVICE TIMELY AND ON TRUST



http://www.mtsindia.in/Kolkata/contactus.html


Respected,

Sir,

Please Improve your Staff Communication Fluency[ ACCENT ] and Energy of Voice to be Energetic along with Customer Query Soln No Excuses with..... [Please stop Bengali Language Fluency People to Speak in HINDI its irritating].


As Per Your 3ice Call to 155 from 04/06/13 at 10:10 PM and Confirmation With the Shop owner 109/A, Rasbehari Avenue ,Kol- 29 I Went to Purchase the Imran Khan Ad Dual SIM ( GSM+CDMA) Set but Was Excuses to Misbehave, Humiliated on Pretext of Extra?? than the Rate when Set was Available as me Mine Self Seen [the staff call to his owner to sell the set but owner excuse to him " NOT TO " as cause...to him telephonic] (Hoarding) thus had lead to Mine Time Energy Money to Monitory Loss Yesterday as Same Excuse on Call your 155 at about 06:00 PM and Same too Much at 08:11 PM.


Therefore Request you to Provide me the SET with Compensation amount of Rs 100/- as Mine Travel Expenses etc and a Shop Address were Credit Card is Accepted to Proof the Price if Not "BILL ONE" Price Extra than the Billed amount on Document.


With Regards.



Yours Customer From 4 Above Year with 3 Connection's already



Subhojeet Dey


(9143044172 / 9143006554 / 9143303425)




On Fri, Jun 7, 2013 at 2:32 PM, Subhojeet Dey wrote:




Appellate (Kolkata)


Name: Mr. Parth Pratim


Fax No. 9143-366-366


E-Mail Address appellate.kol@mtsindia.in



Address Sistema Shyam TeleServices Limited


PS Srijan Tech Park,


9th Floor, DN-52, Sector V,


Salt Lake City, Kolkata,


West Bengal – 700091


Contact No. 9153-355-355 from MTS No. and 9153-355-355from any Non-MTS No



Automated Acknowledgment Mail

Inbox x


MTS APPELLATE WEST BENGAL

Jun 10





to me




Dear Customer,


We acknowledge the receipt of your mail and our officer would respond to you within 24 hours.

We kindly request you to share your complaint/request number in case you have already contacted our customer care as this helps in faster resolution. Please ignore if you have already shared this information.


Should you require urgent support you can contact me on 9153 355 355 from Monday to Friday, between 9:30 am and 6:00 pm.


For any other information please feel free to contact customer care 155 for Voice services and 955 for Data services from MTS mobile or 9153155155 for voice services and 9153155155 for Data services from non MTS phone.


We value your association with MTS.


Sincerely,

Vijay Kakwani

Appellate Authority, MTS West Bengal


Sistema Shyam TeleServices Ltd.

PS Srijan Tech Park,DN-52,Sector-V ,Salt Lake , Kolkata – 700091


MTS +91 9153 355 355

appellate.wb@mtsindia.in


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