How to access the reliance modem page?

Discussion in 'Reliance Broadband' started by chetan1989, Sep 12, 2011.

  1. chetan1989

    chetan1989 New Member

    Hi all,

    I earlier had airtel connection and in that I can connect to the modem using IP but here I cannot access it.

    When I typed ipconfig I got the following output
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 14-FE-B5-B8-4F-11
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::441b:4e3f:ca22:3995%11(Preferred)
    IPv4 Address. . . . . . . . . . . :
    Subnet Mask . . . . . . . . . . . :
    Lease Obtained. . . . . . . . . . : Monday, September 12, 2011 7:39:31 PM
    Lease Expires . . . . . . . . . . : Monday, September 12, 2011 9:39:31 PM
    Default Gateway . . . . . . . . . :
    DHCP Server . . . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 236256949
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-C6-1A-BC-14-FE-B5-B8-4F-11

    Also is there any software or any method to reduce the latency or ping ? Please suggest

  2. essbebe

    essbebe LEARNER

    mention modem/model/make/number used.
    ( old Airtel and now supplied by Reliance )
  3. chetan1989

    chetan1989 New Member


    Thanks for replying. I dont remember the old model number but the new modem provided by Reliance is UT-300R2

    Also is there any program by which I can reduce my latency or ping, you know of?

  4. essbebe

    essbebe LEARNER

    Last edited: Sep 12, 2011
  5. chetan1989

    chetan1989 New Member

  6. essbebe

    essbebe LEARNER

    Reply item wise.

    Attached Files:

  7. chetan1989

    chetan1989 New Member

  8. essbebe

    essbebe LEARNER

    To access modem menu UT300R2

    which modem you are using to access this forum now ?

    Try ID admin PW: utstar
    the ip address is the default gateway given in IP config /all
    If no access still
    Disconnect from Reliance
    follow instructions here.
    ut300r2 etc.
    If still unable to open
    RESET and try.
    You may not connect to Reliance , after factory settings restored.

    Last edited: Sep 12, 2011
  9. Coolskull_kavin

    Coolskull_kavin New Member


    only way is Hardreset the modem 4 times...On the rear side of the modem you have pin hole kind of the reset button. Press that button andhold it for 20
    seconds and then wait till the lights on the modem get steady. Follow the same process for 4 times and then check you will be able to ping the DG and will be able to pull the modem interface.
  10. imice2009

    imice2009 New Member


    brother just unplug the internet cable which comes from the isp

    and then restart modem wait for a while
    then open browser and type


    to enter the modem page

    hope i helped
  11. essbebe

    essbebe LEARNER

    ""One for my master,one for the little girl etc """!!!!!

    Please explain why 4 times.
    Why not keep the RESET pressed for 80 seconds???

    ( recommended minimum 6 seconds in one make. )
  12. Nidhi Mishra

    Nidhi Mishra New Member

    i'm having the same problem. my reliance modem model is ZTE ZXDSL 831 II. please help.
  13. talk2rp

    talk2rp New Member

    Try or
  14. rajvanshi0509

    rajvanshi0509 New Member

    Reliance modem page will never open. I had broken my head many times but all useless.I do not know why they have kept like this, may be because their connection is DHCP type, that is not always on, and you may not try to unbridge it or make it always on connection. Realy shrud.
  15. rajvanshi0509

    rajvanshi0509 New Member

    Many friends may be from outside India or not knowing reliance connection very simply advice to open web page by etc, but it does not work in case of reliance. It will never open. They have changed every thing, and the last solution is to reset the modem BUT PLEASE NEVER DO THAT because then you can not reconfigure it without basic data.

    But I wonder why you want to open that. I also wanted that for play around with settings to make this connection always on, which is not at present. Anyway if any one of you can, please share.
  16. srikr5n

    srikr5n New Member

    Hello friends,
    It is a not a big deal to access the modem page of the modem provided by reliance.
    The only reason that the page is not being accessible when you type "" is that the DHCP server on the modem is "Disabled".
    To access the modem, here you go
    Set Static IP address to your NIC (or) LAN (or) Ethernet connection.

    For newbies,
    Go to run (Win Key + R), type "ncpa.cpl" without quotes.
    Select the Local Area Network Connection, i.e., the NIC (or) LAN card to which the modem is connected.
    Right Click it, and select Properties.
    On the networking tab,
    Select Internet Protocol Version 4 (TCP/IPv4) [In case of Windows 7 and above]
    Select Internet Protocol (TCP/IP) [In case of Windows XP]
    Then Click on the "Properties" Button.
    A dialog box will appear
    Select "Use the following IP address:"
    Then Enter the following
    IP address:
    Subnet Mask:
    Leave other boxes empty.
    Click OK
    Then click Close

    Open any of your favorite browser, type in your address bar.

    Now the login box of your modem should appear :)

    Login with either of the following.
    Username: admin
    Password: admin
    Username: admin
    Password: password
    Username: admin

    Hope this will also work for you.
    In case if doesn't work for you, type replacing it with
    To try with, set your ip address to

    After making the changes or referring the settings with your modem, and to get back to normal mode to access the internet.
    Set the IP address of your NIC (or) LAN Card to "Automatically obtain IP address" from the Properties.

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