Cannot connect to update.microsoft.com or microsoft download servers

Discussion in 'BSNL broadband' started by fafu, Jun 8, 2011.

  1. fafu

    fafu New Member

    I am using Dell Inspiron 1525, Windows 7 Professional(activated).
    I am not able to update windows automatically,not able to connect to update.microsoft.com and also not able to download anything from microsoft websites.I even re-installed Windows and also used different browsers(ie,firefox,chrome etc), even then the problem exists.
    PLEASE HELP...........
  2. meetdilip

    meetdilip The Wizard

    1. Are you able to access other security sites ?

    Check for Conficker infection here

    Conficker Eye Chart

    2. Disable your firewall/ antivirus and check.
  3. fafu

    fafu New Member

    not infected by conficker.........
    i have disabled firewall and antivirus and checked......even then same problem persists.......
  4. essbebe

    essbebe LEARNER

  5. fafu

    fafu New Member

    no change after using fix wu utility...
  6. axel

    axel New Member

    Last edited: Jun 8, 2011
  7. fafu

    fafu New Member

    error code 80072EE2

    have tried that before........problem still persists......
  8. axel

    axel New Member

    .........................................
  9. axel

    axel New Member

    Download the attached file,extract

    Right-click the Rename.bat file, and then click Run as administrator.
    User Account Control permission
    If you are prompted for an administrator password or for confirmation, type the password, or click Continue. This renames the SoftwareDistribution folder.
    Try to install updates again.
    If the issue is resolved, delete the Rename.bat file that you created in the previous steps.

    Attached Files:

  10. essbebe

    essbebe LEARNER

    error code 80072EE2

    Remove the ethernet device from within device manager, reboot
    let windows 7
    reinstall the device.

    source : google search.

    Para two;
    Suggestion:
    Download Teamviewer and post id/PW as PM ( private Message )to @meetdilip or @axel to check your system.. ensure they are ONLINE>
    Last edited: Jun 8, 2011
  11. fafu

    fafu New Member

    @axel
    after running rename.bat error code is 80072EFD
  12. axel

    axel New Member

    What antivirus/firewall/management software are you running?

    Check essbebe's suggestion.
  13. fafu

    fafu New Member

    @axel
    i did this before installing anti virus software...
    is this a BSNL Broadband problem.........?
  14. axel

    axel New Member

    The issue is there is some software or some script that is blocking you from connecting to ms update...

    Not a BSNL problem. I think

    Try this

  15. fafu

    fafu New Member

    i am not able download anything from microsoft.com.....not able to connect to download.microsoft.com.........BUT I CAN OPEN microsoft.com WEBSITE.......
    If it is software problem, when u re-install os it should corrected by itself.......
  16. axel

    axel New Member

    Try suggestion at post 14
  17. meetdilip

    meetdilip The Wizard

    Try using another modem and check. May be your friends can lend you one.

    Normally such cases are due to virus infection. But since you reinstalled OS, it should not happen. Or did you use some crack just after installing Windows ?
  18. axel

    axel New Member

    faku, since when are getting this problem?
  19. whitestar_999

    whitestar_999 Platinum Member

    clarify this.you can not download anything from MS site using browser/download manager after you click on the download link in the site page?

    over confidence is a bad thing even for a professional let alone a novice user.i have seen people infected with conficker virus running an antivirus on their system.try an online scan site:
    Free Online Virus Scan - BitDefender Online Scanner
    Free Online Scanner - Online Virus Scanner | F-Secure
    fsecure test require java runtime environment which if not already installed on your system you will be prompt to install it.

    first do this to eliminate the most basic cause of such problems & then move on to next steps.
  20. fafu

    fafu New Member

    should i reset my modem to check the connection....
    suggestions please......

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